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Frequently Asked Questions

New Pass Member Program

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Annual Pass Program General Information

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How do I purchase an Annual Pass?

The best way to purchase an Annual Pass is by visiting us at the websites below. You can visit the parks’ ticket windows on any regular operating day to purchase or can call 1-813-884-4FUN to enroll by phone. 

What do I need to do before my first visit?

After you purchase your Annual Pass, you will receive an email containing a PDF version of your actual Annual Pass. This is your Annual Pass, which you can either print out or download on your mobile device to scan at the front gate for entrance. You may also show this at culinary and merchandise locations in-park to receive your discount.

 

For future visits, we recommend accessing your barcodes from your mobile device. Login to the Pass Member website, click the "Account" tab and scroll down to view your barcodes. These barcodes can be used to enter the park and receive in-park discounts. Apple device users may also add them to their Apple Wallet.

 

If you wish to receive a wallet-size version of your Annual Pass, please scan your PDF at Zone A, self-service kiosks, to print one. Please note that printing a wallet-size Annual Pass produces a new barcode and deactivates your previous barcode, including any saved in your mobile device which will need to be updated manually.

 

SeaWorld Orlando Pass Members:  If you would like to print a commemorative hard stock Guy Harvey version of your Annual Pass, please visit Zone B, ticket windows or the Pass Member Lounge, at SeaWorld Orlando. The limited edition Pass can be purchased for $5. SeaWorld will donate 100% of the net proceeds, before taxes, to the Guy Harvey Ocean Foundation.

I've been a Pass Member for years and pay a low monthly rate, will that low rate roll over if I join the new Annual Pass program?

No. You would need to select your new benefits and park(s), and agree to a new contract rate and terms based on which Annual Pass program you select.

I currently have a Platinum Annual Pass from a non-Florida park. Do I receive the benefits of the Florida Parks Platinum Annual Pass?

No. Many benefits of the Florida Parks Platinum Pass are a home state park benefit. Please check with your home state for your special benefits. All Platinum Passes receive admission to our select 11 parks excluding Discovery Cove.

I currently have a Florida Parks Platinum Annual Pass. Do I receive the benefits of the new Florida Parks Platinum Annual Pass?

Yes. The 20% off in-park dining and shopping is already available. You will receive the new benefits at your Florida park(s) of membership, like 3 free guest tickets, 7 50% off guest tickets, a free Animal Encounter, and free digital photo downloads (PhotoKey) + 1 free photo print in the coming weeks. More to come. These benefits are only valid for use at the Florida parks of membership.

I lost my Annual Pass. Where can I have it reprinted and is there a fee?

You can reprint the PDF version of your Annual Pass by accessing your order history.  Another option is to print a wallet-size version of your Annual Pass by scanning your PDF at Zone A, self-service kiosks. Each Pass Member can reprint their Annual Pass twice before a $5 reprint fee would apply. Please note that reprinting your Pass produces a new barcode and deactivates your previous barcode, including any saved in your mobile device which will need to be updated manually.

Upgrading to an Annual Pass

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Where can I upgrade my Fun Card or Pass to a different Annual Pass?

You can visit any guest ticket window or Guest Services to upgrade to an Annual Pass.

I have a Fun Card and would like to purchase an Annual Pass. Do I have to buy an Annual Pass at full price? Can the Fun Card price be applied to the Annual Pass?

You will simply pay the difference between the prorated Fun Card and the Annual Pass of choice.  We will prorate the difference based on the time remaining on your Fun Card.

Why should I upgrade to a Florida Gold Annual Pass?

Get the most value when you upgrade to a Florida Gold Pass. If you want 15% off food and merchandise, two free guest tickets, a free animal encounter, and a free Annual PhotoKey, the Florida Parks Gold Annual Pass is your best bet.

Annual Pass Member Benefits

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If I bought my Annual Pass before October 2018, what benefits do I receive?

Annual Passes purchased prior to October 4, 2018 will receive the same benefits as a Silver Annual Pass at their Florida park(s) of membership, including free parking, discounts on dining and merchandise, and discounted guest tickets.

Is free parking included with all Annual Passes?

A parking benefit is included with every new plan. Florida Bronze Annual Passes include 50% off general parking. Florida Silver Annual Passes include free general parking. And Florida Gold and Florida Platinum Annual Passes include free preferred parking when available.

Parking benefits are limited to park of membership and are subject to availability.

Is unlimited admission included with all Annual Passes?

No. Florida Bronze Annual Passes include 12 months of admission with the blockout dates set forth here. Florida Silver, Gold, and Platinum Annual Passes include unlimited admission for 12 months with no blockout dates.

How do I access my Pass Member discounts on in-park experiences?

After you purchase an Annual Pass, you will have immediate access to the Pass Member website. You may use your account username and password or your Pass Member barcode and zip code to login to the website. Once logged in, you’ll be able to access discounted Quick Queue®, in-park experiences, and more. When you are in-park, present your active Annual Pass to receive your discount on purchases. 

How much are the discounted guest tickets for Annual Pass Members?

Florida Bronze Annual Passes do not receive a discount on guest tickets. Florida Silver Annual Passes receive 50% off 3 guest tickets to each Florida park of membership. Florida Gold Annual Passes receive 50% off 6 guest tickets to each Florida park of membership. And Florida Platinum Annual Passes receive 50% off 7 guest tickets to each Florida park of membership. Discount is based off of a full gate-priced general admission. 

 

Guest tickets can be purchased at the kiosk located at the park (Zone A). Florida Silver, Gold, and Platinum Pass Members will:

  • Select Pass Member Options
  • Scan Annual Pass
  • Select Rewards and Tickets
  • Choose Guest Ticket(s)
    • Tickets must be used on the day printed. Redeem reward on day of use only. Lost or stolen rewards cannot be reprinted and will not be replaced.
  • Checkout and take printed ticket to Zone C for park entry

When can I use the free guest ticket(s)?

Florida Silver Pass Members receive 1 free guest ticket per year, Florida Gold Pass Members receive 2 free guest tickets per year and Florida Platinum Pass Members receive 3 free guest tickets per year to your choice of your Florida park(s) of membership excluding Discovery Cove. Parking not included. The Pass Member must be with the guest for entry to the park. Tickets can be used on any regularly scheduled operating day but the tickets must be used on the day printed. Guest tickets may not be used during separately-ticketed events such as Howl-O-Scream.

 

Free tickets will be issued as a Reward at the kiosk located at the park (Zone A). Florida Silver, Gold, and Platinum Pass Members will:

  • Select Pass Member Options
  • Scan Annual Pass
  • Select Rewards and Tickets
  • Choose the Free Guest Ticket(s). Tickets must be used on the day printed. Redeem reward on day of use only. Lost or stolen rewards cannot be reprinted and will not be replaced.
  • Checkout and take printed ticket to Zone C for park entry. Pass Member must be present with guest upon entry.

I have a 2-year Pass on EZpay monthly payments and my Pass says “Gold” on it. Will I receive the benefits of the new Florida Gold Annual Passes?

No. In the past, the term “Gold” stood for our 2-year Annual Passes, which had the same benefits as 1-year Annual Passes. Active 1-year or 2-year Florida Parks Annual Pass Members (not including Platinum Pass Members) will continue to receive the benefits that are currently associated with your Annual Pass including admission to the designated park(s), free parking, in-park discounts, and discounted tickets.

 

If you would like to upgrade to a new Gold Annual Pass, visit the parks’ ticket windows on any regular operating day or call

Why does the Florida Bronze Annual Pass have blockout dates?

Each Annual Pass plan offers varying benefits.  The Florida Bronze Annual Pass plan was designed for guests who are flexible and looking for maximum savings.

 

What are the Florida Bronze Annual Pass blockout dates?

Blockout dates vary by park. View Florida Bronze Annual Pass blockout dates:

If I purchase a Florida Bronze Annual Pass and want to visit the park on a blockout date, do I have to purchase a full-priced admission ticket?

No. We have a special discounted rate for Florida Bronze Pass Members who choose to visit on blockout dates to park(s) of membership. Login to the Pass Member Website or visit Zone B, Full Service Ticket Windows on the day of your visit to make this purchase. Limit 1 discounted ticket per Pass Member per day.

New Pass Program Payment Options

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What is EZpay?

EZpay is an interest-free monthly payment program designed to make an Annual Pass fit easily into your budget. There is a 12-month initial commitment, and then your Pass will automatically renew on a month to month basis (at a rate which may be adjusted based upon the then current retail price of the plan you initially selected), subject to your right to cancel at any time following the 12-month initial commitment period.

Do I have to get on the EZpay monthly payment plan?

You are not required to purchase your Annual Pass on EZpay, however EZpay is an interest-free monthly payment program designed to make an Annual Pass fit easily into your budget for as long as your Annual Pass is active. There is a 12-month initial commitment, and then your Pass will automatically renew on a month to month basis (at a rate which may be adjusted based upon the then current retail price of the plan you initially selected), subject to your right to cancel at any time following the 12-month initial commitment period.

Once I purchase a new Annual Pass will the monthly rate stay the same, or will it go up at some point?

Your monthly rate will not increase during the initial 12-month commitment.  After that, each month you will be charged 1/12 of the then-current retail price for the Annual Pass (plus tax) of the plan you initially selected and no down payment will be required. 

The old Annual Pass Program had a price lock guarantee, what about the new Annual Pass program?

Price Lock Guarantee is no longer available for the new Annual Pass program. Your rate will not change within the first 12-months of your commitment.  After the initial 12-month commitment, each month you will be charged 1/12 of the then-current retail price for the Annual Pass (plus tax).  If the Annual Pass rate increases, you will receive notice of that increase before your credit or debit card is charged.