Tube at Adventure Island Tampa Bay

Frequently Asked Questions

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Contact Us

Have questions? For more information, contact us at AIGuestServices@BuschGardens.com or (813) 884-4FUN.

New Pass Member Program FAQs

See frequently asked questions about our all-new Pass Member Program and benefits.

See FAQ
What is the Rain Guarantee Policy?

If rain ruins the fun at Adventure Island, guests will be eligible to receive a complimentary visit to the park to use within 30 days of your visit. 

If your day is impacted by weather, visit guest relations to receive a ticket for your 2nd visit. Policy enactment is at the discretion of Guest Services. Parking, lockers, Quick Queue & additional upgrade purchases from initial visit are not included in 2nd visit. Rainy day guarantee may ONLY be utilized by guests with a Single-Day ticket or Multi-Day ticket. Not valid with Pass Members or Fun Cards. 

How much is parking?

  • $22 - General Parking for cars, motorcycles, trucks, recreation vehicles and campers (50% off for Bronze Annual Pass Members; FREE for Silver, Gold and Platinum Annual Pass Members)
  • Starting at $28 - Preferred Parking* (50% off for Silver Annual Pass Members; FREE for Gold and Platinum Members)

 

Preferred parking is subject to availability. Preferred parking rate is subject to change daily.

 

NOTE: Annual Pass Members must be present with their Annual Pass and show valid matching Photo I.D. to receive free or discounted parking. Tour buses may park for free.

What are the park operating hours?

Review the park hours page for more detailed information. Opening and closing times vary. 

Does Adventure Island close for capacity?

In order to ensure our guests' comfort and safety, Adventure Island’s capacity is limited. Admission into the park may be temporarily suspended during the day due to periods of high attendance.

For current park status, call 1-386-951-3438.

Where can I find directions to the park?

It's easy to chart your course when you've got great directions!

What are the attraction restrictions?

Some slide restrictions are posted at each slide, and all guests including those using wheelchairs must meet the requirements. Slide restrictions are also posted on the slide pages. Please see a park team member at the slide if you have any questions.

How do I rent a Cabana or Chickee Hut?

Cabanas and Chickee Huts can be rented online during the open season. Cabanas are available for a daily rental fee and include four lounge chairs, plus an all-day locker rental. Cabanas and Chickees Huts can be reserved online or by calling (813) 884-4FUN. You can also reserve your Cabana or Chickee Hut by visiting Island Upgrades just outside the Island Surf Shop at Adventure Island.

How do I purchase tickets online?

Tickets can be purchased online  during the open season. We are currently closed until March 2019.

Purchase and print your tickets online for fast and convenient entry.

Where can I find information about Annual Pass options?

Becoming a Pass Member gives you the most benefits all season! Receive exclusive discounts on merchandise & dining and take advantage of special offers. Buy your annual pass now.

 

*Benefits and pricing vary by pass type. Blockout dates may apply. Pass valid only at park(s) of Membership. Service fees and taxes not included. Pass is non-transferable, non-refundable, and may be revoked for misuse. All Pass benefits and pricing subject to availability, change and/or cancellation without prior notice. Must present Pass to redeem benefits. Select special events not included. Annual Pass term starts on date of purchase. See website for park hours. Parking savings and discounts based on availability. *Introductory pricing ends November 30, 2018. EZpay available to Florida Residents only. Proof of a Florida residential address (non-PO box) is required at time of ticket pick up (Valid Florida driver's license or valid Florida state-issued ID card with a Florida address). Credit card holder must be over the age of 18 and present to redeem EZpay vouchers. Once your initial 12-month EZpay commitment is satisfied, your Pass will continue and your credit card will be charged on a monthly basis, subject to your right to cancel at any time.

Are lockers available?

Lockers are available for rental throughout the park for storage of personal belongings.

What food can I bring into the park?

Outside food and drinks are not allowed inside Adventure Island. This includes hard and soft coolers, glass containers, food such as sandwiches, pizza, meals, snacks, etc. No drinks (other than water) may be taken into the park. This includes soda, flavored drinks or alcoholic beverages. Guests with special dietary needs, please contact AIGuestServices@BuschGardens.com.

Are cameras and phones allowed on the slides?

Due to the nature and dynamics of all rides and the potential for injury, unsecured cameras or videos cameras of any size are not permitted on the slides.

Where is Lost & Found located?

Lost and Found is located at the Island Upgrade counter directly to the right after entering the park. For inquiries about lost objects, you can contact us here.

What are the security procedures upon park entry?

Adventure Island has increased security procedures, which may result in slight delays while entering the park. As a part of this process:

  • All bags, backpacks, and packages are subject to inspection prior to entering the park.
  • As a reminder, the following items are not permitted to be brought into Adventure Island for the safety of our guests: weapons, knives, any other type of sharp objects, straws, large hard or soft coolers, and any hazardous items or materials.
  • Please leave any unnecessary articles secured within your vehicle to expedite your entry into the park.
  • Adventure Island is not responsible for fire, theft, damage, or loss of vehicle including articles left within.

Can my children go to Adventure Island without me?

Except when participating in an event intended for young guests such as our Busch Gardens and Adventure Island camps, sleepovers, birthday parties and educational programs, Seaworld Parks & Entertainment suggests that visitors 13 and younger be accompanied by an adult.

What should I wear?

Guests must wear proper swim attire. Thong bathing suits are not allowed. Cutoff jeans, denim of any kind, cargo shorts and frayed shorts are not allowed. Cotton T-shirts and shorts may not be worn on any body slides. Clothing with metal button, clips, and trim are also prohibited. Water shoes are permitted in pool areas, pathways and all tube based attractions. Water shoes are strictly prohibited on all body slides.

 

What credit cards are accepted at Adventure Island?

US Bank ATMS are located throughout the park. MasterCard, Visa, American Express, and Discover are accepted at all ticket booths, restaurants, and gift shops with proper identification. Personal checks are not accepted.

Can I smoke at Adventure Island?

Adventure Island is committed to a safe and friendly environment; therefore, smoking is prohibited in lines for the rides, in all water attractions, and at Fabian's Fun Port. We have provided designated smoking stations throughout the park. All indoor areas will remain smoke-free environments. Outdoor smoking stations are designated in guest areas by smoking urns, benches, and "Designated Smoking Area" sign, which are situated near most restrooms. These signs are marked on the park maps.

What accommodations are available for guests with special needs?

Adventure Island is committed to providing a fun and safe environment for everyone. For accommodations, please visit Guest Relations at the front of the park.

 

Our Park Accessibility Guide includes important information for our guests with disabilities and functional needs or for those who may require additional assistance. 

 

For additional information about accommodation and park accessibility, please contact Guest Relations by email or at (813) 884-4386.

Water Health and Safety

Know how to be cool at the pool. Play and swim with these six simple tips.

What are the rules at Adventure Island?

We want your stay at Adventure Island to be safe as well as fun. Here are some ways we've worked to make every adventure, from swimming to dining, worry-free:

 

Coolers: To ensure the safety and enjoyment of all adventure Island guests, no coolers, regardless of size, will be allowed inside the water park. Outside picnic pavilions are available outside the front gate for cooler use.

 

Smoking Policy: Adventure Island is committed to a safe and friendly environment; therefore, smoking is prohibited in lines for the rides, in all water attractions and at Fabians Fun Port. We have provided designated smoking stations throughout the park. All indoor areas will remain smoke-free environments. Outdoor smoking stations are designated in guest areas by smoking urns, benches and "Designated Smoking Area" signs, which are situated near most restrooms. These signs are marked on the park maps.

 

Attire: Guests must wear proper swim attire. Thong bathing suits are not allowed. Cutoff jeans, denim of any kind, cargo shorts and frayed shorts are not allowed. Cotton T-shirts and shorts may not be worn on any body slides. Clothing with metal button, clips, and trim are also prohibited. Water shoes are permitted in pool areas, pathways and all tube based attractions. Water shoes are strictly prohibited on all body slides.

 

 

Prohibited Items: For the comfort and safety of our guests, prohibited items include but are not limited to the following:

  • Weapons
  • Knives
  • Alcohol
  • Glass containers (exceptions are made for baby food and medicine)
  • Coolers
  • Carts & Wagons
  • Tents & Canopies
  • Barbecue Grills
  • Flotation Devices
  • Scuba Masks
  • Portable Stereos
  • Pets
  • Squirt Guns

 

Adventure Island reserves the right to prohibit any item that compromises the safety and well being of our guests without posted warning.

 

FoodOutside food and drinks are not allowed inside Adventure Island. This includes hard and soft coolers, glass containers, food such as sandwiches, pizza, meals, snacks etc. No drinks (other than water) may be taken into the park, this includes soda, flavored drinks or alcoholic beverages. Guests with special dietary needs, please contact AIGuestServices@BuschGardens.com.

 

Attraction Height Requirements: Visit the Attractions page for more information on specific height requirements. Children may be measured at the height check station located at the entrance of each attraction. All guests, including those using wheelchairs, must meet the height requirement.