Can I bring my own allergen-friendly food into the park?
Yes, for diet-restricted guests we allow carry coolers that are collapsible. We do not allow hard or wheeled coolers. Please note that we will not be able to hold your food for you while you are in the park, but you will have the option of leaving the cooler in your car and re-entering the park.
Does Adventure Island serve allergen-friendly meals?
Yes. We offer meals that are free of the most common food allergens. There are options available that are free of gluten (wheat, barley, and rye), dairy, egg, peanuts, tree nuts, soy, fish, and shellfish. For an allergen-friendly meal, please talk to a supervisor at the meal facility. They will help you choose a selection off of our menu or offer you some of our prepackaged options.
Does Adventure Island have a plan to eliminate cross contact?
Not all of our meal facilities are free from cross contact. In order to ensure your meal is safe, please discuss the preparation process for your meal with the supervisor as you place your order to ensure no cross-contact takes place.
Does Adventure Island use peanuts or peanut oil in cooking?
For frying and cooking, we use canola oil. Some ice cream options have peanuts, so anyone with a peanut allergy should exercise extra care when ordering.
Tree nuts are used as ingredients in certain breads, cakes, and other menu items, so guests with a tree nut allergy should talk to a supervisor upon arriving at a meal facility so they may work with them to determine a safe meal.
How do I order an allergen-friendly meal?
Upon arriving at a meal facility, please go straight to the cashier or a team member and ask to speak with a supervisor. The supervisor will discuss your allergen needs with you, help you choose a safe and delicious selection, and personally oversee the preparation of your meal.
Is the staff trained to handle allergen-friendly requests?
Yes. Our culinary managers and supervisors are educated and trained in Allergen Management in conjunction with FARE (Food Allergy Research and Education) resources to ensure your safety. Our staff is prepared and eager to assist you in choosing a safe meal.
What if I have an allergy other than one of the common allergens?
If you have an allergy that is not one of the eight most common allergies, we have processes in place to help you make a safe decision. Please talk to a supervisor upon arriving at a meal facility and they will work with you to determine a safe meal.
Are there specialty items available?
Aside from a variety of menu options at our parks that can be adjusted to fit your allergen needs, we also offer prepackaged allergen friendly items.
Does Adventure Island have a designated meal allergen-friendly meal facility?
Adventure Island's designated allergen-friendly locations are Surfside Cafe and Mango Joe's
Where can I find more allergen information?
Located at our guest services and main meal facilities will be Allergen Information Cards. These cards will contain similar information to what is provided through the website including tips for a safe trip, information on a suggested meal facility for your special dietary needs, as well as a chef card for you to fill out. Please pick one of these cards up when you arrive so you can receive all the information you will need to have a safe and enjoyable stay with us.