Contact Us

Questions? Comments? Contact us!

Please send us your comments, suggestions and questions. Your message will be reviewed by the appropriate department and we will make every effort to respond within 5 business days, however, response times can be affected due to the high volume of emails we receive each day.

You can also find answers for commonly asked questions on our frequently asked questions page.


As part of our continued commitment to the safety of our guests and Ambassadors, and out of an abundance of caution, we are temporarily closing Busch Gardens Tampa Bay, effective March 16, through the end of the month. Learn more here.


For vacation packages or to rebook your reservations, please contact our customer care center at 407-794-0017

For purchases made through a third party retailer, please reach out to them directly regarding your purchase.