Contact Us

For answers to commonly asked questions, review Know Before You Go.

Email

Contact Adventure Island Customer Care at BGA.GuestInformation@BuschGardens.com. Be sure to include your name, email address, phone number and your Pass barcode with zip code (if applicable). Our team will respond within 5-10 business days.

Phone

To purchase tickets or for ticket-related questions, call 1-888-800-5447. Customer Care representatives are available seven days a week from 8 a.m. to 8 p.m. EST. Tickets can also be purchased by visiting Buy Tickets for online savings.

Mailing Address

All mail correspondence should be sent to:

SeaWorld Parks & Entertainment
9205 South Park Center Loop, Suite 400
Orlando, FL 32819

Media Information

Visit the Media Room for contact information.

Physical Address

Adventure Island entrance is located at:

10001 N. McKinley Drive
Tampa, FL 33612

This is the front entrance address and does not receive mail.

Visit our directions page for further details.